FAQ

The range of our e-bikes varies by model and depends on several factors, including terrain, rider weight, and the level of pedal assistance used. On average, you can expect a range of 20 to 60 miles per charge. To maximize your e-bike's range, consider using a lower level of assistance, maintaining proper tire pressure, and keeping your bike clean and well-maintained. If you need help choosing a model based on your specific needs, our customer support team is here to assist you.

• Charging time for our e-bike batteries generally ranges from 4 to 6 hours, depending on the battery capacity and charger type. Most models come with a standard charger that allows for overnight charging. For optimal battery lifespan, it's recommended to avoid fully depleting the battery regularly and to store it in a cool, dry place when not in use. We also offer fast-charging options for select models, allowing you to charge your e-bike quicker when needed.

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E-bike regulations can vary significantly based on your location. In most areas, e-bikes do not require a license or registration, but some regions may have specific laws regarding where you can ride them. It’s essential to familiarize yourself with local traffic laws and regulations. Our e-bikes are classified under [insert your classification, e.g., Class 1, Class 2, or Class 3] in most jurisdictions, which may affect where you can legally ride. Always wear a helmet for safety, and consider using bike lanes where available. If you have any questions about specific regulations, feel free to reach out to our customer service team for guidance.

E-bikes require similar maintenance to traditional bicycles, including regular checks on brakes, tires, and chain lubrication. Additionally, it’s important to keep the battery charged and clean to ensure optimal performance. Inspecting electrical connections and ensuring that the motor functions properly are also essential for maintenance. We recommend bringing your e-bike to a professional bike shop for a tune-up at least once a year. Our user manual provides a detailed maintenance schedule, and our customer support team is always available for any questions.

We aim to process your order on the same day and get your product to you as quickly as possible but some items do differ so please check the product description when you are ordering.

We offer a wide range of e-bikes including urban commuter e-bikes, mountain e-bikes, folding e-bikes, and high-performance e-bikes. Each type is designed to meet different riding needs and preferences.

You do not need a license to ride an electric bike in the UK, as long as it meets certain requirements such as a maximum power output of 250 watts and a maximum assisted speed of 15.5 mph.

Any electric bike that is capable of speeds over 15.5mph can only be used on private land in a responsible manner.  Any non road legal bike that Eco Motion Bikes Online feature will explicitly tell you so in the product description.

E-bikes are a sustainable transportation option, reducing reliance on fossil fuels and lowering carbon emissions compared to traditional vehicles. They also promote a healthier lifestyle.